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VERSIONS

Outlook 2007 Service Pack 2

Outlook 2007 SP2 Current build number with SP2 installed is 12.0.6423.1000

Outlook 2003 SP3

Outlook 2002 (XP) Service Pack 3

Service Pack 3 for Office XP contains all updates included in Office XP Service Pack 1 (SP1) and Office XP Service Pack 2 (SP2), and updates released after SP2.

Office 2000 Service Pack 3

Office 2000 Service Pack 3 adds customizable attachment blocking, but still has the "object model guard" feature of the Outlook E-mail Security Update.

Exchange 2010

Exchange 2007

Exchange 2003

Exchange 2000 Service Pack 3

Microsoft has released Exchange 2000 Server Service Pack 3 for download.

Exchange 5.5 Service Pack 4

The latest service pack for Exchange Server 5.5 includes fixes, but no new features. Some post-SP4 fixes are available, too. Exchange 5.5 is no longer supported.

Microsoft Support WebCasts and Live Chats

Future WebCasts

Most past WebCasts are available for viewing.

White Papers

Chapter 8: Surfing Over the E-mail High Tide (From Managing Your Business with Outlook 2003 For Dummies by Marcelo Thalenberg)

Opening a Saved Outlook Template (.oft file) in Office 2003 or 2007 (Helen Feddema)

Installing An Outlook Com Add-In Office 2007/Vista (Helen Feddema)

PDF spam - a step ahead of image spam (GFI)


New poll: Outlook 2010, Multiple accounts, and the Default Account.

Outlook 2010 has a nifty new feature or an annoying bug, depending on your point of view. The problem feature? The lack of a true default account when there are multiple accounts delivered to different pst files in the profile. Outlook uses the account assigned to the pst the folder is in for new messages, not the default account assigned in Account Settings. What do you think?

Vote: Do you like Outlook 2010's handling of default accounts? (Registration not required to vote.)

Poll: Edit and Save attachments

I have a new poll at Outlook Forums. As always, this highly unscientific poll is open to all; only those who want to add a comment will need an account.

Outlook has a nifty feature (or design flaw, depending on who you talk to): you can open an attachment and edit it, then save it and the changes save to the original email message. (The feature was removed from Outlook 2010.)

Do you edit and save attachment back to an email message?  

Dual Time Zone bug

When you use Outlook 2010’s dual time zone feature and one time zone uses DST and the other does not, when you swap zones the Use DST checkbox in Window’s Date and Time applet may be unchecked when the time zone that uses DST is active. Because Outlook 2010 doesn’t display the Use DST checkbox, you won’t know this unless you happen to notice the computer’s time is off an hour.

For more information, see Outlook 2010 Dual Time Zone bug

Office 2010 and BCM

In Office 2010, Business Contact Manager is included only in the volume-license suite and as part of a TechNet or MSDN subscription. BCM 2010 is not included in any of the retail suites. However, any user who purchased a qualifying Office 2007 product that includes BCM prior to September 30, 2010 can upgrade to BCM 2010 through the Technology Guarantee program.

Microsoft has this to say about possible BCM availability in the future: The Office Team is aware of the issues you are experiencing because of the limited number of suites Business Contact Manager is available. We are currently investigating possible solutions. 

For more information, see Office 2010 and BCM

Outlook's Social Connector & Privacy

Anyone with the Social Connector's Facebook provider installed may see the Facebook profile pictures belonging to the email addresses on the message and possibly the status updates, if the person's privacy settings are set to public or friends of friends. Default Facebook settings are public profile pictures but private only status updates. For more information, see Outlook's Social Connector

Outlook 2010 & "The attachment size exceeds the allowable limit"

Outlook 2010 has a new feature that prevents you from sending messages larger than your SMTP server accepts. If you have an Exchange mailbox, Outlook gets the message limit from the server. Because other servers don't share this information with Outlook, it sets a default limit of 20 MB. If your SMTP server supports larger messages (or smaller), you can edit the registry to prevent the warning. For the relevant registry settings, see Outlook 2010's Default Attachment Size

Outlook Connector Installation Problem

A new version of Outlook Hotmail Connector is available and its getting pushed out to users as an automatic upgrade. We’re seeing a lot of reports about the install going into an endless loop. This was somewhat common in older versions as well – the fix is:

  1. Close outlook
  2. Uninstall the older version (not required, but I prefer to do it)
  3. Download and install the new connector yourself.
  4. Restart Outlook.

Endless installation loop with the Outlook Hotmail Connector

Hotfix: Windows Mobile and 12 year Recurrence Bug

A yearly recurrence pattern was introduced in Office 2007 SP2, unfortunately people who synced with Windows Mobile devices discovered their recurring events changed to recur every 12 years after syncing. I'm happy to announce that a hotfix released this week includes a fix for this bug.

Along with this bug, the hotfix addresses a long list of other problems, including several problems affecting calendars and meetings.

Review the KB article for the complete list of problems it addresses.

Description of the Office Outlook 2007 hotfix package (outlook-x-none.msp): April 27, 2010
http://support.microsoft.com/?kbid=981048 

Birthdays recur every 12 Years
http://www.slipstick.com/problems/recur12yrs.asp 

BlackBerry Enterprise Server Support for Microsoft Exchange Server 2010

BlackBerry Enterprise Server (BES) is now fully supported on Microsoft Exchange Server 2010 and BlackBerry Technical Support Services are available.

For more information, see Blackberry support or  Exchange team

Exchange Server 2010 RTM

Exchange 2010 is now available to the public. Download a 120 day trial to install on your hardware or a virtual disk for testing. Online trials also available.

Exchange Server 2010 RTM

Exchange 2007 SP2

Exchange 2007 SP2 is now available for download.

Looking to the future, you will be able to deploy Exchange Server 2010 in your organization once all of the client access servers in your organization and Active Directory sites are upgraded to Exchange Server 2007 SP2. All Exchange 2007 server will need to be at SP2 level before interoperability with Exchange 2010 is assured.

Exchange Server 2007 Service Pack 2
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4c4bd2a3-5e50-42b0-8bbb-2cc9afe3216a 

Meeting Request Update Bug

We're seeing complaints that Outlook automatically sends meeting updates to the attendees several times a day. When users delete the responses from their inbox it triggers another update to attendees.

This appears to be a problem only for people who sync iPhones with Exchange.

The fix: Do not include yourself as an attendee.

iPhone and the Meeting Request Bug

Office 2007 SP2

This update has all of the public updates, security updates, cumulative updates, and hotfixes released through February 2009.

See Description of 2007 Microsoft Office Suite Service Pack 2 (SP2) and of Microsoft Office Language Pack 2007 SP2 for more information and links to the downloads. This was placed on Windows update and will be automatically installed on computers with automatic updates enabled.

See Outlook 2007 SP2 for slipstick.com's coverage of SP2.

Appointment times randomly move by 2 - 8 minutes

We're seeing complaints about Outlook adding (or subtracting) 2 - 8 minutes to new appointments. For example, if an appointment is created for 10:00 to 11:00 AM, it's changed to 10:02 to 11:02 AM. Users may also receive an error message that the message is not recurring and they need to close all open items.

This is not a bug in Outlook, its caused by the anti-spam module from CA Security Suite 2008. Disabling or uninstalling the anti-spam module will fix it.

Appointment times randomly move

Fixed: iPhone and Disappearing Appointments

There is a problem with iPhone v2 software syncing with Outlook where the events created on the device are only visible in a table view, not Day/Week/Month view.

When new appointments are entered into the iPhone they're set as repeating in Outlook but contain no data and Outlook doesn't know what to do with them. To fix, open the event on the iPhone and change it to recurring daily then end the recurrence on the date of the event before syncing.

A hotfix is now available. See Some recurring calendar items disappear from the "Day/Week/Month" view in Outlook when a user uses Exchange ActiveSync on a mobile device to modify a recurring meeting in an Exchange 2003 environment

For more information, see iPhone, Outlook, and disappearing appointments

CDO1.2.1 for Windows 2008 and Vista

This version of CDO is compatible with Windows Vista and Windows Server 2008. This will install on 64-bit systems but works only with 32-bit applications.

Download: Microsoft Exchange Server MAPI Client and Collaboration Data Objects 1.2.1

Recurring Meeting Bug

If your Outlook seems possessed and turns all of your meeting requests into recurring meetings, you have a Dell laptop with MediaDirect.

There is a bug in the add-in that reads Outlook meetings so Media Direct's Instant Office can display then without fully booting into Windows. You'll need to uninstall or disable the add-in called "Outlook Setup Addin (Cyberlink)" to put an end to the errant recurring meetings.

Recurring Meeting Bug

HOT TOPICS

Copy: is prefixed to the Subject of a Meeting

Error with the To-Do Bar's Task list

Error Message: Cannot start Microsoft Office Outlook.

Appointments are disappearing

Messages I send are double spaced

This operation has been cancelled due to restrictions in effect on this computer.

Problem: Outlook is sending unknown messages

Outlook 2007 is so slow

Email Won't Send - Common Causes

Microsoft Outlook Holiday Issues

Sharing Microsoft Outlook Calendar and Contacts

To repair a damaged Personal Folders PST file

New Content

Outlook 2010 Backup and File Locations

Calling from a Contact does not work

Outlook 2010: View more than 30 Calendars

Recipients are receiving winmail.dat attachments

Disable "Always ask before opening" attachment dialog

Move from Outlook Express to Outlook on a new computer

Moving Outlook to a New Computer

Open Other Users Calendar with OWA

How to Mail Merge using Categories

How to view a Yearly Calendar in Outlook

Missing Appointments (and PDA's)

Selected Calendar name is not displayed in the Taskbar

How to Remove RSS Support from Outlook

Problem: Printing Calendars with Color Categories

Control how messages are printed

How to Print a 15 minute calendar

BOOK NEWS

Outlook 2007

Recommended: Special Edition Using Microsoft Office Outlook 2007 (Special Edition Using) -- Patricia DiGiacomo  

Outlook 2003

Sams Teach Yourself Microsoft Office Outlook 2003 in 24 Hours - Diane Poremsky  

Managing Your Business with Outlook 2003 For Dummies -  Marcelo Thalenberg

Special Edition Using Microsoft Office Outlook 2003 - Patricia (DiGiacomo) Cardoza   

Configuring Microsoft Outlook 2003  -- for administrators; by Sue Mosher and others

Development

Programming Applications for Microsoft Office Outlook 2007 -- Randy Byrne and Ryan Gregg

Professional Outlook 2007 Programming (Programmer to Programmer) - Ken Slovak

Microsoft Outlook 2007 Programming: Jumpstart for Power Users and Administrators- Sue Mosher

Microsoft Outlook Programming, Jumpstart for Administrators, Developers, and Power Users -- applies to Outlook 2003, as well as Outlook 2000 and 2002.

Programming Microsoft Outlook and Microsoft Exchange 2003, Third Edition-- Tom Rizzo  

Exchange Server

Microsoft Exchange Server 2007: Tony Redmond's Guide to Successful Implementation

Windows PowerShell: The Definitive Guide: for Windows, Exchange 2007, and MOM V3 

How to Cheat at Configuring Exchange Server 2007: Including Outlook Web, Mobile, and Voice Access-- Henrik Walther   


Updated Wednesday August 18 2010
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