In a sense, Microsoft Outlook and Microsoft
Exchange/Windows Messaging can treat voice mail as just
another form of e-mail, delivering messages to the Inbox.
Unless otherwise noted, these add-ins do not work with
Outlook 98 or Outlook 2000 in Internet Mail Only mode.
The products on this page either integrate directly with the Exchange
Server, which means little or no change to the client is required,
or use a separate service in the Exchange/Outlook profile to make
the connection to a voice mail server. This is by no means a
complete list of those available. Some of them include client Caller
ID support, fax support, SMS, etc.
An Exchange compliant voicemail provider, Asterisk is a complete PBX in software, providing Voicemail services with Directory, Call Conferencing, Interactive Voice Response and Call Queuing. It has support for three-way calling, caller ID services, ADSI, SIP and H.323 (as both client and gateway). Asterisk does voice over IP in many protocols, and can interoperate with almost all standards-based telephony equipment using relatively inexpensive hardware. It runs on Linux and provides all of the features you would expect from a PBX and more.
Active Voice's Repartee Unified Messaging System provides small and mide-size businesses flexible message management from the desktop, telephone or Internet. Whether you're in the office or on the road, you can increase responsiveness by accessing your voice, fax and e-mail messages from one convenient inbox and by handling real-time calls as you receive them. Solutions available for large enterprises and video mail services.
With Unified Messaging, features like Fax, Voice Mail, SMS and Mobile Access are integrated in your normal Messaging, e.g. Microsoft Exchange Server or Lotus Domino. Because of the flexible and standard-based architecture, you can apply IXI-UMS as unified messaging solution or as pure Fax Server, which you can upgrade with further IXI-UMS features, channels or users any time.
OpenScape Xpressions unified messaging addresses this requirement by providing enterprise employees a single unified multi-media mailbox from which users can retrieve and manage voice, fax, email, and SMS messages. Because employees can access their message inbox via a PC or from any telephone, OpenScape Xpressions is ideal for enterprises that have highly mobile employees whose response time to customers matters.
TeleVantage offers a full complement of rich features that help your employees work more efficiently.
Users can instantly locate and check the status of co-workers, initiate conference calls or access contact information, so they spend less time searching for numbers and transferring calls.
Sophisticated “find me” call routing capabilities ensure that your employees receive important calls at any time, and in any location. Voicemail messages are consolidated within a single account for quick, easy retrieval and response. Your team can record and store voice messages or live conversations, and create personalized, targeted voice and broadcast messages that save time and enhance communication.
