Exchange Messaging Outlook Volume 13, Number 33

Issue Date Jan 8 2009 «  Previous Issue | Next Issue  »
This issue is sponsored by Sperry Software

Today's Highlights:

 
 

Missing Holidays

You'd think by now that everyone using older versions of Outlook would have noticed the Microsoft-supplied holidays are no longer appearing on their calendars. They ended in 2006 and Microsoft released an updated HOL file for 2007 - 20012 holidays, However, based on the number of queries I get, there are a lot of users who aren't aware of the update for missing holidays.

If you've just discovered you don't have the public holidays for 2009, you can download the update from Microsoft (links below). This update contains the updated HOL file for Outlook 2003. You'll need to reinstall the holidays from Tools, options, Calendar options, Holidays. Tell Outlook yes, you want to install them again.

Outlook 2007 includes holidays for 2007 - 2012 but if you are using a mailbox or PST created with an older version of Outlook, you'll need to install the holidays to get the updated list.

If you need the updated HOL file for earlier versions of Outlook or have problems installing the update for Outlook 2003, see :
Missing Holidays
http://www.outlook-tips.net/howto/missinghol.htm 

Download the update for Outlook 2003
http://www.microsoft.com/downloads/details.aspx?FamilyId=32C24709-50B5-4698-B5CB-BE7D6765FE3A 

Download the update for Microsoft Office 2003 Multilingual User Interface Pack (MUI)
http://www.microsoft.com/downloads/details.aspx?FamilyId=C23AE5BE-A99F-4E0A-B3B6-3325A58BC679 

Description of the updates for Outlook 2003 and for Office 2003 MUI Pack: March 15, 2007
http://support.microsoft.com/kb/924423

Appointment times randomly move by 2 - 8 minutes

We're seeing complaints about Outlook adding (or subtracting) 2 - 8 minutes to new appointments. For example, if an appointment is created for 10:00 to 11:00 AM, it's changed to 10:02 to 11:02 AM. Users may also receive an error message that the message is not recurring and they need to close all open items.

This is not a bug in Outlook, its caused by the anti-spam module from CA Security Suite 2008. Disabling or uninstalling the anti-spam module will fix it.

Fix: PDA Sync & Missing Appointments

If you sync with a handheld device and some appointments don’t show in the month view but are visible in table views like By Category, a fix is available. Your Exchange admin will need to install it.
http://support.microsoft.com/?kbid=958781

New Exchange KB Articles

When you replicate public folders to a computer that is running Exchange Server 2003, the nonpaged pool leaks memory
http://support.microsoft.com/?kbid=960908 

When you use Microsoft Transporter Suite for Lotus Domino to migrate messages to Exchange Server 2007, some messages may be migrated without attachments
http://support.microsoft.com/?kbid=959955 

When you send e-mail from Outlook to a non-SMTP address, you receive a non-delivery report message if your organization includes Exchange Server 2007
http://support.microsoft.com/?kbid=959956 

Multiple error messages occur when you try to install Exchange Server 2007 Service Pack 1
http://support.microsoft.com/?kbid=959958 

When you try to uninstall Exchange Server 2007, the uninstall operation stops responding when it runs the task to remove Exchange files
http://support.microsoft.com/?kbid=959959 

The Exchange database online maintenance schedule, Information Store maintenance schedule, quota notification schedule, and OAB generation schedule are offset by one hour when DST changes occur
http://support.microsoft.com/?kbid=960975 

You cannot include the default global address list in a new or existing Offline Address Book in Exchange Server 2007
http://support.microsoft.com/?kbid=959957 

Some free/busy messages are not replicated from Exchange 2007 to Exchange 2003 servers after some mailboxes are migrated from Exchange Server 2003 to Exchange Server 2007
http://support.microsoft.com/?kbid=955443

New Outlook KB Articles

If you send an e-mail message that contains a shared attachment in Outlook 2007, the attachment is also sent to the recipients
http://support.microsoft.com/?kbid=959629 

On a client computer that is running Office Communicator 2007, you may be unable to make a TAPI call from Office Outlook 2007
http://support.microsoft.com/?kbid=959625 

External content is always blocked for attached e-mail messages after you install security update 949031 (security bulletin MS08-015)
http://support.microsoft.com/?kbid=960250 

When you try to print multiple copies of an e-mail message in Outlook 2003, all the copies of the e-mail message are stapled together
http://support.microsoft.com/?kbid=959633 

Error message when you start Outlook 2007: "Cannot start Microsoft Office Outlook Cannot open Outlook window"
http://support.microsoft.com/?kbid=961100 

Description of the Outlook 2003 hotfix package (Engmui.msp, Olkintl.msp): December 16, 2008
http://support.microsoft.com/?kbid=960103 
This update addresses the following issues: If a message is read in Outlook Web Access without sending a read receipt, a non-read notification is sent to the sender when the recipient deletes the message in Outlook cached mode. If you have Outlook 2003 and Project 2007 installed on the same computer, a repair of an Outlook 2003 component generates a repair of Project 2007.

FIX: Windows Media Player seems to crash when you click an Outlook 2007 link to a local file or a UNC path
http://support.microsoft.com/?kbid=959199 

Outlook 2007 may stop responding when you select an e-mail message that is restricted by Information Rights Management
http://support.microsoft.com/?kbid=959632 

Description of the Outlook 2003 hotfix package (Riched20.msp): December 16, 2008
http://support.microsoft.com/?kbid=960421 
This update address the following issue: when you try to close or forward certain RTF messages, Outlook 2003 stops responding.

Messages that are opened in Outlook do not contain disclaimers that were configured on a server that has Antigen 9.0 with Service Pack 1 installed
http://support.microsoft.com/?kbid=958232

New Utilities

Mail Archive
http://www.liveoffice.com/archiving/mail-archive.asp 
LiveOffice Mail Archive is a complete software-as-a-service (SaaS) solution designed to meet and exceed your email archiving needs. This fully managed, web-based service is designed for organizations of all sizes that need the benefits of e-discovery and mailbox management solutions, but lack the internal resources required to deploy an on-premise system.

PrintPage1 for Microsoft Outlook
http://www.printpage1.com/PrintPage1/Default.aspx 
Use PrintPage1 to print any email without all the previous exchanges of messages or disclaimers. It discards any messages that are appended at the bottom of the current message and that begin with From:. That means that even if the new message extends to two pages you get it all.

Pop Collector
http://www.cedit.biz/software-products/10-pop-collector.html 
POP collector to download POP3 mails and forward to Exchange. Freeware.

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