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Exchange Messaging Outlook Volume 14, Number 13
Issue Date July 9 2009 |
This issue is sponsored by
the Messaging Experts at Enow ♦ Sperry Software
Today's Highlights:
Join our discussion on things that users would like to see fixed in Outlook
2010.
Let's Really Fix Outlook 2010
Saving Sent Items in a Shared Mailbox
Here's proof Microsoft listens to us: Several weeks ago a reader asked if it’s
possible to save sent items in the shared mailbox's sent folder. At the time the
only way to do this was by using a 3rd party utility. Microsoft saw the article
and fixed it: it is now possible to save Sent items in the shared mailbox if you
use Outlook 2007.
Ok, so I'm just kidding about Microsoft fixing it just because I wrote an
article about it. It's a long time request that's been in the works for more
than a few weeks and should be a popular fix.
In order to save sent items in the shared mailbox's Sent folder, you'll need to
install the hotfix in KB 970944 and set a registry key.
Get the hotfix from
Description of the Outlook 2007 hotfix package (Outlook.msp): June 30, 2009
http://support.microsoft.com/kb/970944
The registry key is
HKEY_CURRENT_USER\Software\Microsoft\Office\12.0\Outlook\Preferences\
DelegateSentItemsStyle DWORD, value is 1
When you send an e-mail message from a shared mailbox in Outlook 2007, the sent
message is not saved in the Sent Items folder of the shared mailbox
http://support.microsoft.com/?kbid=972148
Note that the hotfix in 970944 addresses a long list of post-sp2 issues. The
following KB articles cover some of the problems. See
http://support.microsoft.com/kb/970944 for the full list.
A hotfix enables you to set the download mode for IMAP accounts in Outlook 2007
and to configure the setting to sync the mailbox when you exit Outlook 2007
http://support.microsoft.com/kb/965229
When you print a daily calendar in Outlook 2007, start and end times are not
included before the subject of appointments
http://support.microsoft.com/kb/972362
An administrator recently asked this question: "Without setting up a resource or
user account, is there a way, other than a public folders calendar, for a
Calendar to be shared? A department wants to create a vacation calendar but they
don't want to dig into public folders to retrieve it. I don't want to create a
user account just to have the calendar as a shared item and because it's not a
resource, I don't want to create it as one either."
Let me see… you don't want to create a mailbox or a resource and they don’t want
to dig for public folders. There is a low tech invention called a wall
calendar... All joking aside, SharePoint works great for things like this and
that's what I would use.
If SharePoint is not an option, use a public folder calendar and send the users
a text link to it. They can put a link to the folder on the Shortcut navigation
pane, add it to their public folder favorites (which will add it to the Calendar
navigation pane) or create hyperlinked button, eliminating the need to dig for
it.
To easily get the path, create the folder and locate it in the public folder
tree then show the Web toolbar. Copy the path from the Address bar and paste it
into a message. Use the hyperlink button or press Ctrl+K to create a clickable
link.
The users now have a shared calendar that is easy to access and you didn't need to create a mailbox for it.
Outlook 2007 “Reply with Template” Bug
Outlook 2007 SP2 introduces a bug into the 'reply with template' rule.
"In anticipation of leaving town, I recently set an automatic reply on my
e-mail. However, it does not appear to be working. I receive a "Rules in error"
message with each incoming message what am I doing wrong?"
It's definitely not anything you are doing wrong. This bug apparently affects
only POP3 and IMAP accounts and Microsoft is aware of the issue. At this time we
don't know of a fix or a workaround, other than to find out if your mail
provider offers an autoreply feature in their web interface.
Speaking of autoreplies, let me remind everyone that autoreplies are sent once
to each address during each Outlook session. You'll need to close and reopen
Outlook to reset the rule. The rule only works when Outlook is open so Sent Items in a Shared Mailbox you should Out-of-Office Assistant with Exchange
server accounts or see if your email provider offers autoreponders on your
mailbox.
Outlook 2007 SP2 and Task Reminders/Due in Time
While we're on the subject of bugs, I'll mention there is a change in behavior
in how the Reminder dialog displays the Due in time for Tasks. In the past, if
the reminder was for 3 pm, at 3 PM it would be in the Reminder dialog's Due in
column as Now and 1 hour overdue at 4 PM. Now it is listed as Due in 2 hours, as
it uses the end of the workday setting to calculate the due time, not the time
the reminder fires.
I'm not sure of the logic in this change but Microsoft is aware that users don't
like it. I will confess I never noticed it until someone mentioned it. I tend
just to look at the task in the To-Do bar and the subject in the Reminders
window, ignoring the due in field for everything but appointments, as there are
a lot of overdue items.
A screenshot of the new behavior is at
http://www.outlook-tips.net/archives/2009/20090623.htm
Where did "Copy: Appointment_subject" come from?
If anyone had doubts that “no one” reads the release notes before installing updates, Outlook 2007 SP2 proves many people don’t read them. We're seeing a lot of questions about two new features: the gray tray icon when Outlook is shutting down and Copy: added to appointments copied from shared calendars.
The gray icon was added so it’s easier to see when Outlook.exe is still loaded,
eliminating the need to check in Task Manager, Processes tab while Copy: was
added so users know if a meeting was copied from another calendar and therefore,
won't be updated. And no, it's not possible to disable the Copy: prefix.
Smardcard-based Certificates
are deleted from the local Certificate store
when logging on to OWA
http://support.microsoft.com/?kbid=2000394
Outlook: BCC field is not
displayed on some items in the Sent Items folder
http://support.microsoft.com/?kbid=2000439
Outlook: BCC field is not displayed on some
items in the Sent Items folder
http://support.microsoft.com/?kbid=2000439
A hotfix enables you to set the download mode
for IMAP accounts in Outlook 2007 and to
configure the setting to sync the mailbox when
you exit Outlook 2007
http://support.microsoft.com/?kbid=965229
If a delegate sends a meeting request on behalf
of the manager by using Outlook 2000, the
organizer of the meeting is changed to the
delegate unexpectedly after an attendee accepts
the meeting by using Outlook 2007
http://support.microsoft.com/?kbid=971937
The BeforeFolderMove event is not called by a
custom application after a while in Outlook 2007
http://support.microsoft.com/?kbid=971367
Description of the Outlook 2007 hotfix package
(Oms.msp; Outlook.msp): June 30, 2009
http://support.microsoft.com/?kbid=972574
When you print a daily calendar in Outlook 2007,
start and end times are not included before the
subject of appointments
http://support.microsoft.com/?kbid=972362
When you send an e-mail message from a shared
mailbox in Outlook 2007, the sent message is not
saved in the Sent Items folder of the shared
mailbox
http://support.microsoft.com/?kbid=972148
Description of the Outlook 2003 hotfix package
(Normui.msp, Olkintl.msp): June 30, 2009
http://support.microsoft.com/?kbid=970884
When you try to recover deleted items from the
Deleted Items folder, the Recover Deleted Items
From - Deleted Items dialog box appears.
However, there is no "To" column that shows the
recipient of the e-mail message; In the
Norwegian version, errors when you try to send a
message with more than two personal distribution
lists (PDLs) to an e-mail message.
Description of the Outlook 2003 hotfix package
(Outlook.msp): June 30, 2009
http://support.microsoft.com/?kbid=971366
Fixes several issues with meeting requests.
Description of the Outlook 2007 hotfix package
(Outlook-de-de.msp): June 30, 2009
http://support.microsoft.com/?kbid=970945
For the German version of Outlook 2007: the
ALT+M keyboard shortcut is assigned to both the
"Termin" group in the ribbon and the "Endet um:"
field for a meeting request or for an
appointment.
Description of the Outlook 2007 hotfix package
(Outlook-ja-jp.msp): June 30, 2009
http://support.microsoft.com/?kbid=971786
For the Japanese version of Outlook 2007. When
you send a plain text e-mail message to a
recipient and the recipient opens the message,
the text in the message is formatted
incorrectly. For example, the sentences are
unwrapped inconsistently.
Description of the Outlook 2007 hotfix package
(Outlook.msp): June 30, 2009
http://support.microsoft.com/?kbid=970944
Addresses a large number of issues; see KB
article for list..
Duplicate Killer
Merger
http://www.duplicatekiller.com/
Duplicate Killer for Microsoft Outlook is a
powerful plug-in for searching, managing and
eliminating any type of duplicates (e-mails,
contacts, tasks, calendar items (events,
appointments, meetings), notes, journals) across
all or chosen Outlook folders (including public
folders). New Report Of Found Duplicates. The
updated report with the list of found duplicates
now provides more options to manage your
duplicate items, and simplifies the process of
resolving. Duplicate Merging dialog
functionality has been dramatically improved,
allowing you to quickly review and merge the
fields you want. New properties to search added
to Calendar and Contacts Wizard.
Make ICS Calendar
http://matt.armbruster.org/test/Make_ICS_Calendar.zip
Batch file that combines multiple ICS calendar files into a single ICS that you
can then import to Outlook.
MAPILab POP3 Connector for Exchange 2007
http://www.slipstick.com/redirect.asp?id=pop2007
MAPILab POP3 Connector allows companies download mail from external POP3 servers
and deliver it to Microsoft Exchange Server 2007. Supports SSL. Use with
personal or catchall mailboxes. For Exchange 2007 only. Version 1.0.2
AgendaX
http://www.agendax.net/
Gives managers, group secretaries and co-workers
an instant, web-based view of where people are,
what they are doing, and when they are next
available. AgendaX incorporates many features
that allow you to take advantage of Outlook
calendaring, Active Directory attributes and web
views to give you the ultimate corporate
resource portal. The 'availability' and other
vital information relating to co-workers,
conference rooms and other facilities can now be
viewed at a glance, for the entire year if you
wish. No client installation necessary and
nothing is installed on Exchange Server.
Supports all Exchange Server versions.
Attachments2Zip
http://www.attachments2zip.com/
Attachments2Zip automatically zips and encrypts sensitive large or small e-mail
attachments. Allows you to see zip attachments' content without opening the file
archive. Open only selected files from multiple files zip attachments in one
click without opening all archive files. Auto-Encryption With Predefined
Password. Now you can enable auto-encryption of ZIP archive in options, and your
attachments will not only be zipped, but also encrypted automatically before
they are sent.
Groupware Server for Microsoft Outlook
http://www.slipstick.com/redirect.asp?id=groupware
Share any Outlook folders with your team without Exchange Server. MAPILab
Groupware Server provides real-time access to special shared folders in the
Microsoft Outlook. From a user point of view, folders on MAPILab Groupware
Server look and behave exactly the same as folders on Microsoft Exchange Server:
the moment someone creates a new note in the folder, you will see it at your
place. Version 1.5.3
NewsHound
http://www.shorelinesoftware.com/NewsHound.aspx
A MAPI service provider that adds full newsgroup (NNTP) support into Outlook.
Newsgroup articles can be stored in personal folders files (.pst) or in your
Exchange mailbox folders and copied or linked to contact, task, journal and note
items. NewsHound 3.0 adds the ability to retrieve messages and threads from
Microsoft's web-based forums at social.microsoft.com, social.msdn.microsoft.com,
social.technet.microsoft.com, social.answers.microsoft.com and
social.expression.microsoft.com. Version 3.
PSTSync
http://www.slipstick.com/redirect.asp?id=pstsync
Use PSTSync to perform Outlook synchronizations, helping you synchronize every
Outlook folder, even custom created ones. PSTSync provides bi-directional folder
synchronization as well as a number of other tools to help you manage your pst
files with ease, PSTSync offers SmartMove and SmartCopy functionality as well as
Encryption, Password Protection, Online Backup as well as the popular built in
PST file viewer. It takes into consideration the time and date in calendar
according to GMT, not just your local time ( a PSTSync exclusive)Version 2.6.0
Sync2 for Outlook
http://www.sync2.com/
Synchronize Microsoft Outlook data between multiple PCs using external USB
device, shared network folder, your own or free FTP service. Share and Sync
Outlook Calendar and Contacts folders with Google Calendar service and Gmail.
Now supports synchronization of Google Contacts.
Stellar Phoenix Outlook PST Repair
http://slipstick.com/redirect.asp?id=stellar_pst
Stellar Phoenix Outlook PST Recovery Software is designed to repair and restore
data from damaged or corrupted Microsoft outlook file. This Outlook recovery
software scans the damaged .pst file and extracts and saves information in a new
usable .pst file, enabling PST Recovery. In addition, Phoenix-Outlook mail
recovery software allows you to recover accidentally deleted messages that have
been emptied from the "Deleted Items" folder in Outlook.
Workgroup Calendar
http://www.workgroupcalendar.com/
Workgroup Calendar is a personal tool that allows you to create, synchronize and
manage a group calendar with content merged from multiple Outlook Calendar
folders including Public Exchange Calendars. Microsoft Exchange folders are now
supported. Now you can combine Personal and Public calendars into one group
calendar folder. You can also create a group calendar folder in Public Folders
The default Calendar folder can now be used as a group folder