Exchange Messaging Outlook Volume 14, Number 16

Issue Date July 30 2009 «  Previous Issue | Next Issue  »
This issue is sponsored by the Messaging Experts at Enow

Today's Highlights:

 
 

Cached mode and OAB updates

A question this week was about new mailboxes and the Offline Address Book (OAB):

"We use Exchange 2003 and have a new user setup on the Exchange Server in Active Directory. She is able to send and receive emails fine. We have one person who can see her GAL entry but when the rest of the people in the office can't see her name in the GAL. If you start typing in her name it will bring up her complete email address, but we'd like it to show up in the Address list. Any suggestions would be greatly appreciated. "

If you are using Outlook in Cached mode, then the users will need to wait until the next OAB generation and download, which should happen nightly. If the new user was added more than a day ago, then you might have an issue with your OAB.

The person who can see her in the GAL is probably not using cached mode.

To verify that she is in the GAL, create a new profile that does not use cached mode and click the Address book icon, then look for her in the GAL.

The reason everyone sees her address when typing in the To field is because it was added to their nickname cache the first time they replied to a message from her.

Maximum Exchange Mailbox Size?

An administrator recently posed this question: "What are the maximum mailbox sizes that Exchange 2007 supports? I haven't been able to find this information. We're looking to move to Exchange and a couple of the mailboxes are over 20GB."

The mailbox size limit is whatever you set for the quota. How large the quota can be depends on the version of Exchange you use and how many mailboxes you have in each database. Yes, Exchange will handle the 20 GB mailboxes quite well.

Exchange 2007 Standard Edition has a default database size of 50 GB for the RTM version and 250 GB for SP1, with a limit of 5 storage groups and 5 databases per server, while Exchange 2007 Enterprise Edition supports up to 50 storage groups and 50 databases. While either version can support up to 16 TB database, if you use local continuous replication it's recommended you keep the databases under 200GB. Without LCR, the recommendation is 100 GB. (You'll need to edit the registry to increase the default database size in the standard edition.)

Exchange Server 2007 Editions and Client Access Licenses
http://www.microsoft.com/exchange/2007/evaluation/editions.mspx

For more information on planning and deploying Exchange 2007, see
Microsoft Exchange Server 2007
http://technet.microsoft.com/en-us/library/bb124558.aspx 

Outlook 2010 Message Size Limit Warning

While we're on the topic of sizes, a new feature is Outlook 2010 is a warning when a message is larger than the SMTP allows. This warning dialog comes up as soon as the message grows too large, so users won't be surprised by an NDR after the message is sent.

It's a nice feature and should prove popular with users.

Outlook Quick Tip: You've got mail

This question comes up every now and again, and no, it's not AOL doing it.

"Whenever I receive an email, a mail voice declares "You've got mail"."

Outlook doesn't do this. You have a Toshiba computer and it’s the Toshiba Speech application. Either reconfigure it or remove it from your computer.

New Exchange KB Articles

Public folder hierarchy replication fails with the error code "0x8004010f" in an Exchange Server 2003 environment
http://support.microsoft.com/?kbid=970325 

The Store.exe process causes high CPU usage when a specific message is synchronized with ActiveSync on a computer that is running Exchange Server 2003
http://support.microsoft.com/?kbid=970103 

Event ID 2019 occurs when nonpaged pool (NPP) memory is exhausted on a computer that is running Exchange Server 2003
http://support.microsoft.com/?kbid=968684 

New Outlook KB Articles

Additional log files are generated on the Exchange server unexpectedly when you send an e-mail message to recipients who have a corrupted e-mail address or a corrupted e-mail address type by using Cached Exchange mode in Outlook 2007
http://support.microsoft.com/?kbid=970777 

The start times and the end times are not displayed before the appointment subject when you print a daily calendar in Outlook 2007
http://support.microsoft.com/?kbid=972362 

Outlook 2007: Folders moved in a shared mailbox are not displayed correctly on another machine in cached mode
http://support.microsoft.com/?kbid=2000815 

New Utilities

Auto Follow Up
http://www.emailaddressmanager.com/outlook/follow-up-email.html 
Auto Follow Up automatically sends email follow up messages when a contact failed to reply to an email after a specified period of time. Users can choose to use follow up emails when the message is composed or they can select an already sent email and enable follow up for it. Auto Follow Up supports a variety of follow up options, so users can easily decide how to follow up on each message. The user can specify how long to wait for a reply before triggering the follow up email, enter the email content of the follow up message, choose how many follow up emails to be sent and how long to wait between them, select to be alerted or not before the follow up message is sent or manage follow up alerts.

CentralUniSent for Exchange 2007
http://www.ivasoft.biz/centralunisent2007.shtml 
CentralUniSent utility ensures that messages sent from mailboxes users have 'Send as' permission on will be moved to the Sent Items folder of the mailbox the message was sent from. Also you can easily see who was the original author of the message. This application is an Exchange store event sink, no need to install software on the client side. Enable/disable moving of Sent items for each mailbox individually via the user interface.

YouSendIt
http://www.yousendit.com/ 
YouSendIt provides companies and individuals with the ability to transfer large files up to 2GB in size. The YouSendIt solution combined with the Outlook plug-in allows users to send large attachments right from their mailbox without worrying about file size limitations. The Corporate Solution allows IT and network teams to easily manage all users by integrating and centrally managing large file sending right from Outlook. Registration required.

Updated Utilities

Duplicate Killer Merger
http://www.duplicatekiller.com/ 
Duplicate Killer for Microsoft Outlook is a powerful plug-in for searching, managing and eliminating any type of duplicates (e-mails, contacts, tasks, calendar items (events, appointments, meetings), notes, journals) across all or chosen Outlook folders (including public folders). New Report Of Found Duplicates. The updated report with the list of found duplicates now provides more options to manage your duplicate items, and simplifies the process of resolving. Now with improved merge dialog functions and duplicate search, German and French localization and more.

Lookeen
http://www.lookeen.net/ 
Lookeen enables Outlook users to browse all data in e-mails, contacts, appointments, tasks or notices in a fast, easy and slick way. Relevant information is at the user’s fingertips within a few seconds, and search results covering all file attachments, archive and exchange folders is presented in a transparent manner. Supports Outlook 2003 and 2007. Version 2.1

RightFrom for Outlook
http://www.ivasoft.biz/rightfrom.shtml 
COM add-in for Outlook 2003/2007 that automatically fills in the correct From address when the user is responding to a message in another user's Exchange mailbox. (Use it with the UniSent add-in from the same site. UniSent keeps the outgoing messages in the Sent Items folder of the other users mailbox.) Version 1.7.0.4

SmartReply 2007 for Outlook 2003/2007
http://www.ivasoft.biz/smartreply2007.shtml 
This utility allows an Outlook user the ability to easily select the From address of the new, replied or forwarded message. The message can be replied with the same From address as original message has been sent to. You can also set a different signature for each e-mail address.

UniSent Add-in for Outlook
http://www.ivasoft.biz/unisent.shtml 
Outlook COM add-in for Exchange Server users who need to send mail from a second mailbox. The add-in ensures that messages sent with the second mailbox's From address or deleted from the second mailbox stay in the Sent Items or Deleted Items folder of the second mailbox. Version 7.4.0.1

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