Help! Every email I send has two unknown attachments

  

We occasionally get complaints from users that mail they send has two unknown attachments, usually named image001.wmz and image001.gif. When the attachments are viewed, they look like they could be used for bullets.

These are not causes by viruses, trojans, infections or anything nefarious. You do not need to run Detect & Repair. It simply means that you (or the sender) is using Word as the editor and have it configured to add a header, footer or otherwise customized the template.

 

 

 

 

How to fix

Close Word and Outlook. Locate Normal.dot template file on your file system and rename or delete it. Word will recreate the normal template the next time you open it. (If you have macros in Word, rename the template.)

You can find this file at: C:\Documents and Settings\<username>\Application Data\Microsoft\Templates

You can also fix it by turning off Word as the editor (Outlook 2003 and earlier). This setting is in Tools, Options, Mail Format tab.

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