Office XP Service Pack 2 consolidates the updates that Microsoft has
issued for the various Office programs, including Outlook 2002, since
Service Pack 1 (which is a prerequisite for installing SP2). All
future Office XP updates will require that you have SP2 installed first. For an overview, see:
SP2 updates both
Office XP and standalone copies of Outlook 2002 or other Office
applications. You have several choices for installing it:
Allow the
Microsoft Office Product Updates Detection Engine to check your
system and determine whether you need SP2 or both SP1 and SP2. This
method may be the fastest for many people, because if it detects that
you already have Windows Installer 2.0
installed, the SP2 download is only 6mb.
Download SP2
(15.5mb) and run the file after you download it. If you get a message
that the wrong version of the product was detected, try using Product
Updates as described above.
If it's not convenient for you to download such large files,
you can
order the CD, which contains both SP1 and SP2.
Installation notes:
Unless you are using the administrative version of SP2, you must install Office XP SP1
before installing SP2.
You may be asked to insert your original Office XP (or Outlook
2002) CD during the
installation of SP2. If the installation appears to hang, check to see
whether the window prompting you for the CD has popped up behind the
installation dialog.
These non-English versions are available. Others will follow in early
September:
New registry entries prevent users from being able to add POP, IMAP,
Exchange, or other account types to their Outlook 2002 mail profile or
create new Personal Folders .pst
files. See:
In addition, SP2 adds several new registry values that address
other specific problems (noted in the fix list below).
Fixes
The error reporting tool built into Office provides Microsoft with
data on Office application crashes, and SP2 apparently
resolves some of those issues, as well as those specifically listed
below.
Rules that don't fire when downloading mail from POP accounts
when Outlook starts should work OK under SP2.
SP2 is supposed to restore the ability to use a rule on outgoing messages
with an IMAP account (for example, to move messages into the IMAP
account's Sent Items folder, as described in
OL2000 (IMO) How to Save Sent Items on an IMAP Server).
However, we have not been able to get this to work yet.
One vendor has reported that their custom action for Rules Wizard
now works after applying SP2. However, we tested a different custom
action and got an error.
SP2 prevents a delegate from copying private appointments
from your Calendar folder to their own mailbox and view them there
and provides correct viewing of free/busy availability of someone
who has overlapping appointments.
SP2 fixes an issue where free/busy status was not shown
correctly for times when the user had overlapping appointments.
SP2 resolves a problem with setting MailItem.BodyFormat to
olFormatPlain on a message sent through a POP account.
SP2 fixes an issue where the Application_Startup event wouldn't
fire if the Office Assistant was showing the tip of the day.
Security
SP2 adds three Microsoft FoxPro file types to the list of
potentially dangerous attachments that Outlook blocks by default --
.app, .fxp, and . prg -- plus two other script types, .csh and .ksh.
If Outlook crashes after SP2 is applied,
you are running on Windows XP, and you connect to one or more POP
accounts on an automatic schedule, download and install
OL2002 Outlook
2002 Update December 4, 2002 to resolve the problem.
If
you get a "File ... is not available" error message when opening
embedded Office documents after installing SP2, disabling the Norton
Antivirus Plug-in for Microsoft Office may solve the problem. You
can still scan documents manually or rely on normal automatic file
scans. See
OFFXP Cannot Edit Inserted Objects After You Install Office XP
Service Pack 2.
If you use Norton Personal Firewall, ZoneAlarm, or another
personal firewall, you may need to reconfigure it after applying SP2
to recognize the updated Outlook files.
There apparently also is an incompatibility with Adobe Acrobat's
PDFMaker add-ins for versions earlier than v5.0.5.
After you install SP2, Help | About Microsoft Outlook will
show the version as Microsoft Outlook 2002 (10.4219.4219) SP2.
For
at least some of the Office programs, applying SP2 resets the
toolbars back to their default appearance. We're not sure whether
Outlook is affected.
Microsoft has a new version of its Windows Installer program. While not required, version 2.0 fixes some bugs and
is more reliable than earlier versions. It also may eliminate the need
to reboot during the SP2 setup process. Get the version for your
operating system:
Where do I find... 